At World of Science (www.worldofscience.co.za), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our e-commerce services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of personal information:
- Personal Information: When you make a purchase or create an account, we may collect your name, email address, shipping address, and phone number.
- Payment Information: While we do not store or process your credit or debit card details, we use a third-party payment gateway, PayFast, to securely process payments. PayFast encrypts your payment data to ensure the security of your financial transactions.
- Website Usage Data: We collect information about your interaction with our website, such as the pages you visit, the time you spend on our site, and the device and browser you use.
2. How We Use Your Information
The personal information we collect is used for the following purposes:
- To Process Orders: To fulfill and manage your orders, including shipping and delivery.
- To Improve Our Services: To enhance the customer experience and improve our website’s functionality.
- To Communicate With You: To send order confirmations, shipping updates, and other relevant communications related to your order.
- To Comply With Legal Obligations: We may be required to disclose your information in response to legal requests, such as subpoenas or other government orders.
3. Payment Processing
We use PayFast, a secure third-party payment processor, to handle all transactions on our website. PayFast processes payment information on their secure platform and ensures that all credit card details are encrypted and never stored on our website. For more information on PayFast’s privacy and security practices, please refer to their privacy policy at https://www.payfast.co.za/privacy-policy.
4. Data Protection
We take reasonable steps to safeguard your personal information through physical, electronic, and administrative security measures. However, no data transmission over the internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, including to analyze website usage, improve performance, and remember your preferences. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Third-Party Services
We may share your personal data with third-party service providers, including but not limited to:
- PayFast for payment processing.
- Shipping and Delivery Providers to fulfill orders. These third parties are obligated to protect your personal information and only use it for the purposes for which we have shared it.
7. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccuracies in your personal data.
- Request the deletion of your personal information, subject to legal restrictions.
- Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at [Insert Contact Email].
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
World of Science
Email: hello@worldofscience.co.za
Phone: +27120231071 / +27120231085
Website: www.worldofscience.co.za
By using our services, you consent to the practices described in this Privacy Policy.
